The Definitive Guide to etech
The Definitive Guide to etech
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Coordinates with more info Director of functions to interface with consumer and cope with account management issues.
The ability to Believe on the toes in a fast-paced environment the place messages over chat, connect with and email occur speedy and furious;
With above twenty+ several years of working experience in serving purchasers from across many industries, addressing particular operational specifications and resolving diversified business difficulties, Etech Global Services has grown its portfolio and region of expertise exponentially.
Be open and attentive to steady coaching, choose an Lively position in efficiency organizing and goal placing.
knowledge working with dispersed groups throughout distinctive locations and time zones inside a culturally assorted atmosphere.
investigate and analyze current market traits to discover new company possibilities within the BPO, connect with center, and IT assistance sectors.
The heart and soul of our organization is our men and women. We’re a workforce of mission-pushed engineers which has a passion for purposeful innovation and collaboration to resolve intricate genuine-earth difficulties for our clients. we have been constantly seeking like-minded expertise!
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remaining a customer guidance affiliate, you will need to be flexible as you regulate to changing obligations and obligations as the department and the corporate evolve.
Acquire all essential data although focusing on purchaser’s motive to contact and update tickets determined by the communication or escalate the identical to concerned Section.
The mix of treatment, have faith in and energy brought to your small business is what tends to make the culture at Etech exceptional. Our CEO routinely claims, “If we take care of our people, the numbers will deal with them selves.”
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knowledge Performing as Portion of a collaborative crew - we work alongside one another to be sure purchasers have an Extraordinary client expertise each and every time they position an purchase
Should have managed traditional & agile groups, and flexible to adapt and innovate with procedures to control service & digital engineering projects.
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